Privacy Policy

Winikz ("we", "us", or "our") is a digital agency based in Sri Lanka, providing web development, graphic design, brand identity, and SaaS solutions. This Privacy Policy explains how we handle personal information when you visit winikz.com, contact us, or engage our services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and contact us with any concerns.

We collect information in the following ways:

• Information you provide, such as your name, email address, phone number, company name, and project details when you submit our contact form, email us, or message us on WhatsApp.
• Business communications, including records of correspondence, proposals, contracts, and feedback related to projects we deliver for you.
• Technical data, such as IP address, browser type, device information, pages visited, and referral source, collected automatically through cookies and similar technologies.
• Payment-related information, including billing details necessary to process invoices. We do not store full payment card numbers on our servers.

We use the information we collect to:

• Respond to inquiries and provide quotes for our services.
• Deliver, manage, and support client projects.
• Send project updates, invoices, and service-related communications.
• Improve our website, portfolio, and user experience.
• Comply with legal obligations and protect our legitimate business interests.
• Send marketing communications only where you have opted in or where permitted by applicable law. You may opt out at any time.

Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, and measure performance. These may include essential cookies required for the site to function, as well as analytics cookies that help us improve content and navigation.

You can control cookies through your browser settings. Disabling certain cookies may affect how parts of the website work.

We do not sell your personal information. We may share data with trusted third parties only when necessary to operate our business, such as:

We require service providers to handle data responsibly and only for the purposes we specify.

• Hosting, email, and form delivery providers that help us run our website and communications.
• Payment processors used to collect invoices securely.
• Professional advisors or authorities when required by law or to protect our rights.

We retain personal information only for as long as needed to fulfill the purposes outlined in this policy, including delivering services, maintaining business records, resolving disputes, and meeting legal requirements.

When data is no longer required, we take reasonable steps to delete or anonymize it.

Depending on your location, you may have the right to:

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your data, subject to legal or contractual obligations.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

Winikz is based in Sri Lanka and may serve clients globally. If your information is transferred across borders, for example through cloud hosting or communication tools, we take reasonable steps to ensure appropriate safeguards are in place.

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on this page with an updated effective date.

We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your data, please contact Winikz: